This is where you can find general information and answers to the most common questions about the DETEC eGovernment portal. Organisational questions What is the DETEC eGovernment portal? How can I register and log in to the DETEC eGovernment portal? What are tasks and how do I work with them? Do you use Chrome as your browser and do you encounter problems in general with the portal? What are the costs of using the DETEC eGovernment portal? How can I create a new organisation on the DETEC eGovernment portal? How can I manage my organisation's rights? How can I change my personal information? How can I find out the current status of my service order? My organisation has already been created on the DETEC eGovernment portal, how can I access it? How can I change my organisation's data? What are the roles on the DETEC eGovernment portal and how do they differ from each other? Can an organisation have several administrators? Can I be authorised for several organisations? Are the digital decisions in my business case list legally valid? Login problems I have forgotten my password. What do I have to do? I have changed my mobile phone. How can I link a new Authenticator app? I have a new email address. How can I change this? How can I change my mobile phone number for authentication? Telecom services How do I request multiple individual numbers? How can I enter an address that differs from the invoicing/correspondence address? When is an individual number available? Waste and resources Overview site FAQ Overview of FAQs on other general questions in the area of waste and ressources Overview of FAQ for annual waste reporting
